General information on the objects

Arrival and departure
The holiday objects can be referred on the journey day between 15:00 and 20:00 o'clock, if not different specified in the description of detail of the individual objects. A claim to key delivery on journey day does not exist with later arrival. Should a late arrival  arise in Italy, because of a later journey as a result of flight delay or the like, inform immediately the owner/manager. The departure must take place to 10:00 o'clock, in order to be able to ensure a final cleaning for the new guests.

Deposit/additional expenses:
When you leave you'll get the bail back, if necessary less accrued additional costs (e.g. heating) or less the amount to make good any damage.

Duties of the guest
The guest is obliged to take good care of the property and to indicate to the owner all damages and defects immediately during the rental period as fast as possible. The guest is liable for damages caused during the rental period, he has to make good the damage. If additional damage is caused due to belated notification by the guest, then the guest is held responsible. In case of imminent danger the owner is entitled to  enter the property and to avert the danger. Repairs, which are necessary due to inappropriate use (e.g. by disposing diapers into the toilet), are to pay by the guest. The regular cleaning of the renting object, especially before departure, is incumbent the guest. The property is to be left in broom-clean condition. The final cleaning contained in the price does not consider the cleaning of the dishes or the cleaning of the cook stove, the baking-oven, the refrigerator and the kitchen devices - these has to be left in clean condition. Both garbage and remainders by food are to be disposed.

Equipment of the objects
Italian holiday accommodations are often more simply equipped, than we are used. Most of the objects are private properties, they are furnished as the owner likes it. Do not expect therefore please the comfort and the quality, you are used from your home. The term used "villa" does not presuppose a certain equipment standard. A German coffee machine and wine glasses are rarely there. Not in each room there is a wardrobe or a bedside table, beds partly consists of simple bedsteads and mattress. A TV receives only Italian program, a  Sat TV doesn’t receive exactly German/English programs, except it is written in the description of the object. Bedlinen and towels (this is usually a large towel and small towel per person) are changed weekly (if it is not different indicated in the description of the object). With the provided towels neither beach towels nor table-ware towels are contained. Cleanser for the dishes and house cleaning are not placed.

Water and current
Particularly in the summer months July and August it can come to bottlenecks with the supply of water. Whereupon NonSoloCasa has no bearing on. Most objects are equipped with a hot-water boiler which has only a restricted capacity and thus warming up phases is necessary again and again. Be not surprised please if you cannot shower with several persons in the household all successively. Many Italian houses have a smaller current supply than you know it from home. Therefore the current can be cancelled sometimes, if several electrical appliances are active. This can happen also during a thunderstorm. At some properties current as consumed is to be paid on the spot. The costs specified by us, are average data, which result from a normal use of the electrical devices. The conditioning system and the outside lights in constant requisition increase the costs indicated by us. Objects with pool (enterprise of the pump), air conditioning system and large garden (outside lights) have higher cost of electricity.

Heating/gas-oven/fireplace:
Heater/gas furnace/fire-place: If you would like to spend your vacation in South Italy in the months from October to April, please consider, that it can become also here in the winter and spring months, particularly in the evening, very fresh. In houses and flats, which have no heating, air conditioning systems, small furnaces (electrical or with gas bottle) or a fireplace are available for heating if necessary (see respective description of the holiday accommodation). However, an even heat distribution is not ensured thereby! Kindly note, that the holiday accommodations which are not inhabited in winter time can be cold on arrival.
Important: The use of the fireplace is not intended in the months May until October, therefore the fireplace is closed for this time by the owner. If you place value on the fireplace in the forenamed time, please declare it in the booking form. The use of the fireplace in the period April – October needs to be affirmed by NonSoloCasa. Please, proceed on the assumption that wood for the fireplace is not appropriated. Wood can be ordered by the owner. Please request, if applicable.
Please note: It is regulated by law that heaters may be in operation at the earliest from 1 November until at the latest to 1 April. Additionally the law prescribes in this heating season a maximum period of operation per day of 6 - 10 hours between 5:00 and 23:00 o'clock (region-dependently). The costs of heating (current consumption, gas consumption, gas bottle or wood) usually are not contained in the total price and therefore to pay on the spot (please, look at the respective description of object). If the heating costs are calculated after consumption the costs are between € 10,00–€ 20,00 Euro/day (dependent on size of the accommodation and duration of the heating). The Italians use the heating only a few hours and turn it off in the night.

Care of the garden
Many of the holiday houses have also a garden. We apologise for any inconvenience of the necessity that in the warm months, usually Saturday the owner will water the plants and flowers.

Forwarding of the post
We advice don’t forward your post and newspapers to your holiday home. Most of the holiday homes aren’t inhabited the whole year, there is no post service. The names of the holiday homes are often names, given by NSC, which are unbeknown on the spot. By experience we know that the post office from the European foreign country to Italy needs at least between 7 and 10 days.

July and August:
Note that July and August are the vacation months of the Italians. In these months, particularly in the week of the 15. August, nearly completely Italy is on the way. It can be loud in the holiday places. The places and the beaches are animated and numerous concerts, celebrations and meetings are taking place in the evening. Please consider this during your vacation planning.

Building activity
Please, have understanding of the fact that neither we nor the owners have influence on possible building activities in the proximity of the holidays accommodations.

La dolce vita!
Reliably there are many reasons, why we love Italy and therefore of course also the Italians. Not only the sun and the sea fascinate us, but also the Italian mentality and the way of living. Much is taken more easy, one lives the today's day, it is rarely planned ahead. An enviable light-heartedness, which we can rarely take over in our daily life. But equally so you can live in your holidays, don't take everything so quite exactly. Please, consider, that isn't possible to get everything overnight, that the good things need time. We are sure, that it is possible to enjoy the holidays with a little patience and much humour.

Insects and other small animals
Coming from the North of Europe it is in any case fascinating, to see all the many small animals and insects, that are living in the South of Europe. Please keep in mind that the animals don't stop in front of your terrace of the holiday home. It is possible that there are lizards, salamander or insects in the houses an in the gardens.